FAQs

Here are a few of the frequently asked questions. If you have any other questions please send us an email at Leviebabyboutique@gmail.com

Q. Where do you ship from?

A. We ship from our  warehouses located in Houston,Texas. (USA)

Q. How long will it take for my items to arrive?

A. Shipping times vary based on shipping location and the shipping method you choose. For more information, please check out Shipping Policies link at https://leviebabyboutique.com/policies/shipping-policy 

Q. How long will it take to receive a tracking number?

A. It will take usually between 1-3 business days.
Q. Can I cancel or change my order?

A. Once your order has been placed, it cannot be cancelled or changed. No cancellation or changes could be applied to the order once it goes into preparation for delivery.

Q. Which currency will I be charged in?

A. We processes all orders in USD. 

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to Leviebabyboutique@gmail.com.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs?

A. Yes, for most countries.

Q. Will I have to pay taxes?

A. Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.

Q. Price Adjustment

A. We do not do any price adjustment.

 

Q. What is your Refund Policy?


A. Click on the link provided below to get more information  https://leviebabyboutique.com/policies/refund-policy


Q. Missing Packages

A. If for any reason you do not receive your item, please use your tracking number to lookup the status. If USPS has confirmed delivery through their tracking system, please contact them directly. We are not responsible for lost or stolen packages that were confirmed delivered by USPS. We suggest that you file a missing package report with USPS if this is the case. We are not responsible for address error made by customers when placing the order. If an order has been processed, we cannot change the address.